Privacy Policy - Conecta-M

In accordance with the provision of the General Data Protection Regulation (REGULATION (EU) 2016/679 EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 and Organic Law 3/2018 of 5 December, Protection of Personal Data and Guarantee of Digital Rights, we inform to the user that all the data submitted  will be added to a file created and maintained under the responsibility of Conexiones Turísticas S.L., (here in after “The Company”), whom it states that it has obtained this status lawfully and fulfilling the requirements of the regulations on personal data protection.

The data processor shall process exclusively the data in data filles according to the instructions of the data controller, it shall be used only for the purposes for which they were gathered or transmitted by the data controller.

PROCESSING AND CONSERVATION PERIOD:

Conexiones Turísticas S.L, process the providen data for the following purposes:

  1. Presentation of purchased services or products. This services/products are specified in our website.
  2. Maintenance of commercial or contractual relationship.
  3. Atender y gestionar las consultas y solicitudes que realice a través de los números de teléfono facilitados a tal efecto.
  4. Attend and manage the suggestions, queries and others inquiries through the corresponding form.
  5. Loyalty
  6. Offer incluided electronic media, information about our own products and services.We will stop to send you these communications when it will be specifically requested, when you has not opposed to receive them or when you have informed us that you do not wish to receive further information.
  7. Manage the possible breach of duties related with the contractual relationship.
  8. To fulfil with the applicable legal obligations.

If you do not want to receive these communications or you do not want that your data will be process with loyalty purposes, you can unsubscribe.

  • Send an email to info@conectameya.com or
  • Send a mail to the address mentionated into the IDENTIFICATION DATA area of this Policy.

The unsubscribe do not affect with the commercial and/or contractual relationship.

The personal data supplied shall be kept for determinated periods attending the following principles:

  1. The compliance of the legal obligations of data preservation.
  2. The last of the contractual relationship and the attention of any responsability arising from this relation.
  3. The suppression request from the data owner in the cases which it will be possible.

DESTINATIONS

The personal data obtained could be transfer to:

  • Entities related with the data controller.
  • Entities neccesary to the provision of the contracted service, prior authorisation by our clients.
  • Credit insurance and guarantee companies, in the case of breach of duties and competent agencies in compliance with the tax and legal obligations.

RIGHTS

The interested persons have the right to access to their personal data, as well as request the rectification when the data is incorrect or in the case request the suppression when that data no longer serves the purposes for which they were stored.

In certains circumstances, the interested might request the limitation to the processing of their data, in those cases we will keep them only to exercise or defend claims.

In certains circumstances relating personal situations, the interested might object to the processing of their data.

Conexiones Turísticas S.L. will stop processing data, unless compelling legitímate reasons, or to exercise or defend possible claims.

You may exercise your rights, by making a written request and providing your identification (it is valid DNI, passport, driving licence or residence permit) at the following addresss Avenida Puente Cultural, Número 10, Bloque B, Planta 3, Puerta 6, San Sebastián de los Reyes, Madrid, España, Código Postal 28702 or by email to info@conectameya.com.

Also you may complain before the Spanish Data Protection Agency in the case that you have not obtained the exercise of your rights.

You can contact them by www.aepd.es

You have the right:

  • To access to all your personal data.
  • To request the rectification or erasure of your personal data.
  • To request the limitation to the processing of your data and to object the processing.
  • To portability your personal data

CONFIDENTIALITY IN DATA PROCESSING

Conexiones Turísticas S.L.´s staff is aware about the legal requirements of the regulations on personal data protection and they are engage to keep secrecy regard the data processing according with the RGPD.

Your data will be processing confidentially.

SECURITY IN THE PROCESSING

Conexiones Turísticas S.L., fulfil with the security mesures imposed by the regulations on personal data protection.